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Showing 1 to 20 of 61 News Items for the last 5 weeks

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	Confirmit Extends its Horizons with the Latest Release of its Multi-channel Confirmit has announced the launch of Confirmit Horizons Version 15, the new release of its on-demand, multi-channel platform for customer feedback, employee feedback, and Market Research applications. Date and Time Posted: March 9, 2010 1:45:00 PM EST
	Private Mobile Network provides GSM coverage at Remote Site Hunting Energy Services enhance communications at its storage facility Date and Time Posted: March 9, 2010 1:34:00 PM EST
	SDL Receives Top Content Management Award Award Solidifies SDL’s Position in Content Management Sector Date and Time Posted: March 8, 2010 2:42:00 PM EST
	Telephonetics Wins Odeon-UCI Cinemas Multi-Year Contract Telephonetics PLC,thespeech automation anddata integrationspecialist, announces today thesigning of an extension to its multi-million pound contract with Odeon-UCI Cinemas for provision of its MovieLINE(R) automatic speech Date and Time Posted: March 8, 2010 2:39:00 PM EST
	Altitude Software Positioned in Magic Quadrant for Worldwide Contact Center Evaluation Based on Completeness of Vision and Ability to Execute Date and Time Posted: March 8, 2010 2:36:00 PM EST
	ComputerTel and Obsidian Wireless Announce Partnership ComputerTel, providers of Call Recording and Quality Monitoring software are today announcing a partnership with Mobile Call Recording specialists Obsidian Wireless. Date and Time Posted: March 8, 2010 2:32:00 PM EST
	Republic Manages Largest Ever Christmas Customer Service Peak With Eptica Only 6.7% of Web self-service users send email and email first contact resolution increases to 90% Date and Time Posted: March 8, 2010 2:28:00 PM EST
	Jacada Insight Delivers Advanced Analytics for Contact Centre Market New solution allows contact centres to effectively measure and monitor customer experience in real time, via unified desktop interface. Date and Time Posted: March 8, 2010 2:22:00 PM EST
	Tufin Delivers Best-In-Class Risk Report And Advanced Security Workflow Capabilities With Tufin Security Suite (TSS) 5.1 New Security Score Offers Snapshot of Firewall Risk and Compliance Posture; Updated PCI-DSS Reports and Complex Workflow Automation Round Out New Release Date and Time Posted: March 8, 2010 2:16:00 PM EST
	NextiraOne achieves Cisco Channel Customer Satisfaction Excellence NextiraOne, Europe’s leading expert in communications services, has been named by Cisco Systems as achieving Cisco Channel Customer Satisfaction Excellence in the United Kingdom. Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program Date and Time Posted: March 3, 2010 1:42:00 PM EST
	SDL Changes the Game with Translation Memory for Everyone Extensions to SDL’s Language Technologies solution expands the supply chain, enables developer access to SDL Trados Studio and provides additional automated translation functionality Date and Time Posted: March 3, 2010 1:38:00 PM EST
	Wuerttembergische Versicherungen: Optimized Staff Scheduling with InVision The insurance company Wuerttembergische Versicherungen will optimize the scheduling of about 120 employees working in customer service at its Stuttgart site with Date and Time Posted: March 3, 2010 1:27:00 PM EST
	AMR Research Recognizes CAS in Market Execution and Compliance Recognized by AMR Research in the "Picking the Best Horses to Win the Race for Trade Promotion Effectiveness" report Date and Time Posted: March 2, 2010 1:14:00 PM EST
	Adeptra Outlines the Customer Psychology Behind the Success of Auto-Resolution 94% of customers respond to automated fraud verification requests, 85% respond to a payment reminder Date and Time Posted: March 2, 2010 1:04:00 PM EST
	ISYS® Search Software Partners With Qurius on Comprehensive Universal Information ISYS(R) Search Software Partners With Qurius on Comprehensive Universal Information Access Solutions Date and Time Posted: March 2, 2010 12:49:00 PM EST
	Credant warns users to turn off WiFi to help prevent laptop theft Credant Technologies, the endpoint data security specialist, has warned laptop users to turn off their WiFi signals before stowing their laptop in the boot of their car Date and Time Posted: March 2, 2010 12:45:00 PM EST
	Cyber-Ark Named Twice as a Finalist in 2010 SC Awards Cyber-Ark has been announced as the finalist in two key categories in the SC Magazine Awards 2010 Europe Date and Time Posted: March 2, 2010 12:41:00 PM EST
	Hackers Automate in ‘Industrial Revolution’ Threat ImpervaReport Details Industrialization of Cyber Attacks and Uncovers Hacker Scheme to Infect Educational Servers Worldwide Date and Time Posted: March 2, 2010 12:32:00 PM EST
	15,000 More Reasons To Archive Data Reports that staff data spanning more than five years at the Arkansas National Guard have gone missing on a back-up drive highlights Date and Time Posted: March 2, 2010 11:43:00 AM EST
	Imperva Introduces ThreatRadar To Mitigate Automated, Industrialized Cyber Attacks First Reputation-Based Service for Web Application Security Date and Time Posted: March 2, 2010 11:39:00 AM EST

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