 | ACCOUNT MANAGER (2) |  | ACCOUNT MANAGER (2) |
| ACD MANAGER | | ADMINISTRATIVE DIRECTOR |
| ANALYST | | ARCHITECT |
| ASSISTANT MANAGER | | ASSOCIATE VICE PRESIDENT |
| AVP - SERVICE DELIVERY | | BUSINESS DEVELOPMENT (2) |
| BUSINESS DEVELOPMENT MANAGER (3) | | BUSINESS DEVELOPMENT MANAGER (3) |
| CALL CENTER - ENGINEER (2) | | CALL CENTER - MANAGER |
| CALL CENTER - OPERATIONS MANAGER (4) |  | CALL CENTER - SUPERVISOR (3) |
| CALL CENTER - SUPERVISOR (3) | | CALL CENTER - TRAINER/COACH |
| CRE | | DIRECTOR (3) |
 | DIRECTOR FOR BUSINESS DEVELOPMENT | | DIRECTOR OF SALES |
| DUTY MANAGER | | EXECUTIVE (3) |
| FUNCTIONAL SPECIALIST - QUALITY | | GENERAL MANAGER |
| GROUP LEADER | | HELP DESK MANAGER/CONSULTANT (2) |
 | HR SUPERVISOR | | IT ADMINISTRATOR |
| MANAGER (4) | | MANAGER (4) |
| MANAGER (4) | | MANAGER - HR & TRAINING |
| MARKET RESEARCH ANALYST | | MARKETING DIRECTOR (2) |
| MARKETING DIRECTOR (2) | | MARKETING MANAGER (2) |
| NETWORK SUPPORT MANAGER | | OPERATIONS ANALYST |
| OPERATIONS DIRECTOR | | OPERATIONS MANAGER (3) |
| OPERATIONS MANAGER (3) | | PM |
| PROGRAM MANAGER (2) | | PROGRAM SUPERVISOR (2) |
| PROJECT MANAGER (3) | | PROJECT MANAGER (3) |
| QUALITY CONTROL MANAGER | | QUALITY MANAGER |
| RECRUITER (2) | | RECRUITER (2) |
| RECRUITING MANAGER | | SALES EXECUTIVE |
| SENIOR MANAGER - QUALITY | | SENIOR MANAGER CLIENT RELATIONS |
| SERVICE DELIVERY MANAGER | | SOFTWARE ENGINEER |
| SR DIRECTOR BUSINESS DEVELOPMENT | | SR QUALITY EXECUTIVE |
| SR. EXE. BUSINESS DEVELOPMENT | | STRATEGIC PLANNING ANALYST |
| SUBJECT MATTER EXPERT | | SUPERVISOR |
| TEAM LEADER (7) | | TEAM MANAGER |
| TECHNICAL SUPPORT MANAGER | | TECHNICIAN/TECHNICAL SUPPORT/SPECIALIST (2) |
| TECHNICIAN/TECHNICAL SUPPORT/SPECIALIST (2) | | TL |
| TRAINER (3) | | TRAINING MANAGER (2) |
| TRAINING MANAGER (2) | | TRAINING SUPERVISOR |
| VICE PRESIDENT | | VICE PRESIDENT & COUNTRY MANAGER |
| VICE PRESIDENT CUSTOMER CARE | | WFM TEAM LEAD |
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